KORNELIA PAPP

Group Head of Conversational AI and Intelligent Automation @ Zurich Insurance

Kornelia Papp serves as the Group Head of Conversational AI and Intelligent Automation at Zurich Insurance, where she leads the integration of AI and automation capabilities to enhance customer engagement and streamline operations. She founded the NLP Zurich group, fostering a community dedicated to the advancement of AI technologies. She holds a PhD in Cognitive Linguistics.